Influencer Credibility Matters: Efek Brand Image dan Parasocial Relationship pada Niat Beli Skincare Halal
Abstract
Penelitian ini membahas pengaruh kredibilitas influencer termasuk daya tarik, kepercayaan, dan keahlian terhadap niat beli online produk perawatan kecantikan halal, dengan mempertimbangkan citra merek dan hubungan parasosial sebagai mediator. Fokus penelitian adalah konsumen di Kabupaten Kudus, daerah dengan mayoritas populasi Muslim. Metode yang digunakan adalah kuantitatif dengan analisis Structural Equation Modeling-Partial Least Squares (SEM-PLS). Hasil menunjukkan bahwa ketiga dimensi kredibilitas influencer berpengaruh positif dan signifikan terhadap citra merek dan hubungan parasosial, yang pada gilirannya meningkatkan niat beli online. Citra merek dan hubungan parasosial terbukti memperkuat pengaruh tidak langsung kredibilitas influencer terhadap niat beli. Temuan ini menegaskan pentingnya strategi pemasaran digital yang memanfaatkan kredibilitas influencer serta penguatan citra merek untuk membangun kedekatan emosional dengan konsumen dan mendorong keputusan pembelian produk kecantikan halal secara online.
Keywords
Full Text:
PDF (Bahasa Indonesia)References
Aaker, D. A. (2012). Building strong brands. Simon and Schuster.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
Al-Awadhi, R. (2020). Impact of celebrity endorsement on Yemeni consumer’s purchase intention in term of brand image. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4117566
AlFarraj, O., Alalwan, A. A., Obeidat, Z. M., Baabdullah, A., Aldmour, R., & Al-Haddad, S. (2021). Examining the impact of influencers’ credibility dimensions: Attractiveness, trustworthiness and expertise on the purchase intention in the aesthetic dermatology industry. Review of International Business and Strategy, 31(3), 355–374.
Amalia, A. C., & Sagita, G. (2019). Analisa pengaruh influencer social media terhadap keputusan pembelian konsumen generasi Z di Kota Surabaya. Jurnal Sosial: Jurnal Penelitian Ilmu-Ilmu Sosial, 20(2), 51–59.
Djafarova, E., & Rushworth, C. (2017). Exploring the credibility of online celebrities’ Instagram profiles in influencing the purchase decisions of young female users. Computers in Human Behavior, 68, 1–7.
Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4.
Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage Publications.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Horton, D., & Wohl, R. R. (1956). Mass communication and para-social interaction: Observations on intimacy at a distance. Psychiatry, 19(3), 215–229.
Hovland, C. I., & Weiss, W. (1951). The influence of source credibility on communication effectiveness. Public Opinion Quarterly, 15(4), 635–650.
Hovland, C. I., Janis, I. L., & Kelley, H. H. (1953). Communication and persuasion. Yale University Press.
Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1–22.
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.
Lim, X. J., Radzol, A. M., Cheah, J., & Wong, M. W. (2017). The impact of social media influencers on purchase intention and the mediation effect of customer attitude. Asian Journal of Business Research, 7(2), 19–36.
Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58–73.
McCracken, G. (1989). Who is the celebrity endorser? Cultural foundations of the endorsement process. Journal of Consumer Research, 16(3), 310–321.
McGuire, W. J. (1985). Attitudes and attitude change. In G. Lindzey & E. Aronson (Eds.), Handbook of social psychology (pp. 233–346). Random House.
Muazam, A. R. (2020, July 19). Transaksi e-commerce didominasi generasi Z dan milenial. Alinea.id. https://www.alinea.id
Nugroho, S. D. P., Rahayu, M., & Hapsari, R. D. V. (2022). The impacts of social media influencer’s credibility attributes on Gen Z purchase intention with brand image as mediation: Study on consumers of Korea cosmetic product. International Journal of Research in Business and Social Science, 11(5), 18–32.
Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39–52.
Ohanian, R. (1991). The impact of celebrity spokespersons’ perceived image on consumers’ intention to purchase. Journal of Advertising Research, 31(1), 46–54.
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial least squares structural equation modeling. In C. Homburg, M. Klarmann, & A. Vomberg (Eds.), Handbook of market research (pp. 587–632). Springer.
Setiawan, D. (2018). Dampak perkembangan teknologi informasi dan komunikasi terhadap budaya. Jurnal Simbolika: Research and Learning in Communication Study, 4(1), 62–72.
Shahid, Z., Hussain, T., & Zafar, F. (2017). The impact of brand awareness on the consumers’ purchase intention. Journal of Accounting & Marketing, 6(1), 34–38.
Shimp, T. A. (2010). Advertising, promotion, and other aspects of integrated marketing communications (8th ed.). Cengage Learning.
Sokolova, K., & Kefi, H. (2020). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53, 101742.
Sokolova, K., & Perez, C. (2021). You follow fitness influencers on YouTube. But do you actually exercise? How parasocial relationships, and watching fitness influencers, relate to intentions to exercise. Journal of Retailing and Consumer Services, 58, 102276.
Su, B.-C., Wu, L.-W., Chang, Y.-Y.-C., & Hong, R.-H. (2021). Influencers on social media as references: Understanding the importance of parasocial relationships. Sustainability, 13(19), 10919.
Utamanyu, R. A., & Darmastuti, R. (2022). Budaya belanja online generasi Z dan generasi milenial di Jawa Tengah (Studi kasus produk kecantikan di online shop Beauty by ASAME). Scriptura, 12(1), 58–71.
Yuan, C. L., Moon, H., Kim, K. H., & Wang, S. (2021). The influence of parasocial relationship in fashion web on customer equity. Journal of Business Research, 130, 610–617.
Yuan, S., & Lou, C. (2020). How social media influencers foster relationships with followers: The roles of source credibility and fairness in parasocial relationship and product interest. Journal of Interactive Advertising, 20(2), 133–147.
DOI: http://dx.doi.org/10.21043/bisnis.v13i1.34038
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 BISNIS : Jurnal Bisnis dan Manajemen Islam

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.




