Open Journal Systems

Exploring Mental Health Issues and Online Counseling Preferences Among University Students in East Kalimantan

Diajeng Laily Hidayati, Miftahur Ridho

Abstract

In Indonesian society, awareness and treatment of mental health conditions such as stress, anxiety, and depression remain limited. During late adolescence, depression and anxiety are the most common mental health disorders among students as they face various academic, social, and personal challenges. This study aims to analyse the prevalence of depression, stress, and anxiety among students and examine their preferences in accessing online counselling services. This research employs a mixed-method approach. Initially, researchers used the Depression, Anxiety, and Stress Scale (DASS) to measure the prevalence of mental health disorders among university students. Subsequently, interviews were conducted to explore students' preferences for accessing counselling services. The findings indicate that anxiety is the most prevalent mental health disorder among university students in East Kalimantan. Additionally, the findings indicate that the majority of students have not used the campus's offline counselling services, in part because they are not aware of them or are not readily available. Students' views on online counselling differ, and they have serious worries about data security and privacy. Most respondents prefer conventional counselling due to their comfort with face-to-face interaction, although some favour online counselling for its convenience. This research has implications for university efforts to provide easily accessible and known counselling services for students.

Keywords

Depression; Stress; Anxiety; Indoensia; University Students; Online Counselling.

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DOI: 10.21043/kr.v15i2.29068