Open Journal Systems

PENGARUH PSYCHOLOGICAL ATTACHMENT DALAM PENGGUNAAN SISTEM INFORMASI

Anita Rahmawaty

Abstract

This research investigates the effect of psychological attachment on the information system usage behaviors. This research is different from previous studies by integrating the variable of psychological attachment (internalization, identification and compliance) with Technology Acceptance Model (TAM). There are eight variables in this study, namely the perceived usefulness, perceived ease of use, psychological attachment (internalization, identification and compliance), attitude toward using, behavioral intention and actual use.

This research is a type of survey research by using a quantitative approach. The research data are obtained from 117 students in Yogyakarta, by using random sampling technique. For research model testing technique, it used the multiple linear regression approach.

The research's findings include three items. First, perceived ease of use, identification and compliance are positively and significantly effect on attitude toward using. Second, attitude toward using, identification and compliance are positively and significantly effect on behavioral intention. Third, behavioral intention is positively and significantly effect on information system usage behaviors. Finally, the research findings suggested that psychological attachment (identification and compliance) are the important variables that effect on information system usage behaviors.

Keywords: Psychological attachment, technology acceptance model, information system.

Penelitian ini menganalisis pengaruh psychological attachment terhadap perilaku penggunaan sistem informasi. Penelitian ini berbeda dengan riset terdahulu dengan mengintegrasikan variabel psychological attachment (internalization, identification dan compliance) dengan Technology Acceptance Model (TAM). Terdapat 8 variabel dalam penelitian ini, yaitu perceived usefulness, perceived ease of use, psychological attachment (internalization, identification dan compliance), attitude toward using, behavioral intention dan actual use.

Penelitian ini merupakan penelitian survey dengan menggunakan pendekatan kuantitatif. Data penelitian dikumpulkan dari sebanyak 117 mahasiswa di Yogyakarta dengan menggunakan teknik simple random sampling. Sementara itu, teknik analisis datanya menggunakan uji regresi linier berganda.

Temuan penelitian ini menunjukkan bahwa: 1) perceived ease of use, identification dan compliance berpengaruh secara positif dan signifikan terhadap sikap; (2) attitude toward using, identification dan compliance berpengaruh secara positif dan signifikan terhadap minat perilaku; (3) Minat perilaku berpengaruh secara positif dan signifikan terhadap perilaku penggunaan sistem informasi. Dengan demikian, temuan penelitian ini menunjukkan bahwa psychological attachment (identification dan compliance) merupakan variabel penting yang mempengaruhi perilaku penggunaan sistem informasi.

Kata Kunci : Psychological attachment, technology acceptance model, sistem informasi.

References

Adiwibowo, Lili; Hurriyati, Ratih dan Sari, Maya, “Analisis Perilaku Penggunaan Teknologi Informasi pada Perguruan Tinggi Berstatus BHNM (Studi Penerapan Teknologi Informasi pada FPEB Universitas Pendidikan Indonesia” dalam http://file.upi.edu, diakses pada 7 Juni 2010.

Ayyagari, Ramakrishna, ”Examination of Hedonism in TAM Research” dalam Proceedings of Southern

Association for Information Systems Conference, 2006.

Eriksson, Kent; Kerem, Katri; dan Nilsson Daniel, “Customer Acceptance of Internet banking in Estonia” dalam International Journal of Bank Marketing, Vol. 23, No. 2, 2005.

Ferdinand, Augusty, Metode Penelitian Manajemen, Semarang: BP Undip, 2006.

Guriting, Petrus dan Ndubisi, Nelson Oly, ”Borneo Online Banking: Evaluating Perceptions and Behavioral Intention” dalam Management Research News, Vol. 29, No. ½, 2006.

Heijden, Van der; Verhagen, Tibert dan Creemers, Marcel, “Understanding Online Purchase Intentions: Contributions From Technology and Trust Perspectives”, dalam European Journal of Information Systems, 2003.

Hernandez, Jose Mauro C. dan Mazzon, Jose Afonso, “Adoption of Internet Banking: Proposition and Implementation of An Integrated Methodology Approach” International Journal of Bank Marketing, Vol. 25, No. 2, 2007.

Husein, M. Fakhri dan Wibowo, Amin, Sistem Informasi Manajemen, Yogyakarta: UPP AMP YKPN, 2002.

Koufaris, Marios; Hampton-Sosa, William, “Customer Trust Online: Examining The Role of The Experience with The Website” dalam CIS Working Paper Series, 2002.

Kusuma, Hadri “Model Penerimaan Teknologi Informasi: Peran Nilai-Nilai Personal”, dalam Pidato Pengukuhan Jabatan Guru Besar, Yogyakarta, UII, 26 Agustus 2008.

Malhotra, Yogesh dan Galletta, Dennis F, “Extending The Technology Acceptance Model to Account for Social Influence: Theoretical Bases and Validation” dalam Proceeding of the 32nd Hawaii International Conference on System Sciences, 1999.

Nasution, Fahmi Natigor, “Penggunaan Teknologi Informasi Berdasarkan Aspek Keperilakuan (Behavioral Aspect)” dalam USU Digital Library, 2004.

Ndubisi, Nelson Oly, ”Customers’ Perceptions and Intention to Adopt Internet Banking: The Moderation Effect of Computer self-Efficacy” dalam Springer-Verlag London, 17 June 2006.

Nurhadi, Indra, “Variabel-Variabel Yang Mempengaruhi Actual System Usage (ASU) Pada Pemanfaatan Studentsite” dalam http://www.gunadarma.ac.id, diakses pada 7 Juni 2010.

Park, Sung-Hee, “Roles of Personal Values in Acceptance of Information Technology” dalam Doctoral Dissertation, University of South Carolina, 2007.

Rahmawaty, Anita, ”Model Perilaku Penerimaan Teknologi Informasi Nasabah Perbankan Syari’ah: Peran Morivasi Spiritual”, Disertasi, Yogyakarta: Program Pascasarjana Universitas Islam Negeri

Yogyakarta, 2012.

Ramdhani, Neila, “Model Perilaku Penggunaan IT “NR 2007” (Pengembangan dari TAM)” dalam http://neila.staff.ugm.ac.id, diakses pada 18 Desember 2008.

Rigopoulus, George dan Askounis, Dimitrios, ”A TAM Framework to Evaluate Users Perceptions towards Online Electronics Payments” dalam Journal of Internet Banking and Commerse, Vol. 12, No. 3, December 2007.

Rini Handayani, “Analisis Faktor-Faktor Yang Mempengaruhi Minat Pemanfaatan Sistem Informasi dan Penggunaan Sistem Informasi (Studi Empiris pada Perusahaan Manufaktur di Bursa Efek Jakarta)” dalam Simposium Nasional Akuntansi X, Unhas, Makassar, 26-28 Juli 2007.

Simon, Steven dan Paper, David, ”User Acceptance of Voice Recognition Technology: An Empirical of The Technology Acceptance Model” dalam Journal of Organizational and User Computing, January-March 2007.

Sugiyono, Metode Penelitian Bisnis, Bandung: Alfabeta, 2004.

Wiyono, Adrianto Sugiarto; Ancok, Djamaludin dan Hartono, Jogiyanto, ”Aspek Psikologis pada Implementasi Sistem Teknologi Informasi” dalam Konferensi dan Temu Nasional Teknologi Informasi dan Komunikasi untuk Indonesia, 21-23 Mei 2008.

Full Text: PDF (Bahasa Indonesia)

DOI: 10.21043/equilibrium.v2i2.725