Determinant Factor that Influence Muslim Consumers to Choosing Restaurant: The role of Halal, Expectation and Attributes

Anton Bawono, Yudi Saputra

Abstract


Research related to halal food is dominated by halal manufactured products compared to halal restaurants products. Halal is a matter that concerns every aspect of Muslim life including food, it is important to know the factors that affect the purchase of restaurant product, in this case a halal restaurant. This research tries to find determinants of purchasing restaurant food in Indonesia. The model provide time dimension-based. Data collection was carried out through 438 questionnaires for Indonesian Muslim respondents and only 420 questionnaires could be analyzed. This research found that the halal label is not a direct variable that can influence restaurant food purchases. Men and women have different preferences in buying restaurant food. The results of this study are expected to be able to encourage restaurant manufacturers to adopt halal certification to increase sales. This research focuses on looking for determinants of restaurant food purchases, with time dimension-based modeling.


Keywords


Halal Restaurant; Halal; Toyyib; SEM-PLS

Full Text:

PDF

References


Afzaal Ali, Guo Xiaoling, Mehkar Sherwani, Adnan Ali, (2018) "Antecedents of consumers’ Halal brand purchase intention: an integrated approach", Management Decision, https://doi.org/10.1108/ MD-11-2016-0785

Al-Mahalliy, Jallaludin. (1990), Tafsir Jalalain berikut Asbabun Nuzul Ayat. Bandung: Sinar Baru.

Almanza, B.A., Jaffe, W. and Lin, L. (1994), “Use of the service attribute matrix to measure customer satisfaction”, Hospitality Research Journal, Vol. 17 No. 2, pp. 63-75.

Almsalam, Samaan. (2014), The Effect of Costumer Expectation and Perceived Service Quality on Costumer Satisfaction, International Journal of Business and Management Invention.Vol. 3 No. 8, pp. 79-84.

Alzeer, Jawad., Rieder, Ulrike., and Hadeed, Khaled Abou. (2017), Rational and Practical Aspects of Halal and Tayyib in the Context of Food Safety, Trends in food Science & Technology. https://doi.org/10.1016/j.tifs.2017.10.020

Berry, B. (2008), Global Halal Food Market Brief, Agriculture and Agri-Food Canada, Ottawa, available at: http://ats.agr.gc.ca/afr/4491-eng.pdf (accessed 15 December 2010).

Chaves, R.D., Alvarenga, V. O., Campagnollo, F. B., Rodriguez Caltura, M. Y., and Santana, A. S. (2017). In Alzeer, Jawad., Rieder, Ulrike., and Hadeed, Khaled Abou. (2017), Rational and Practical Aspects of Halal and Tayyib in the Context of Food Safety, Trends in food Science & Technology. https://doi.org/10.1016/j.tifs.2017.10.020

Dahalan, Z. (2008), “Kecenderungan umat Islam terhadap konsep pemakanan halal: kajian di UiTM Pulau Pinang (The tendency of Muslims toward halal food concept: a study in UiTM Pulau Pinang)”, paper presented at the ECER Regional Conference, Kelantan, Malaysia.

Elmira, Putu. (2019, Mei 13), Tak Mudah Mencari Restoran Bersertifikat Halal di Indonesia. Liputan 6. https://www.liputan6.com/lifestyle/read/3962374/tak-mudah-mencari-restoran-bersertifikat-halal-di-indonesia

George, R.T. (2001), “Dining Chinese: a consumer subgroup comparison”, Journal of Restaurant & Foodservice Marketing, Vol. 4 No. 2, pp. 67-86.

GIE. (2020/21). State of The Global Islamic Economy Report. Dubai: Dinar Standart.

Hair, J.F., Ringle, C.M. and Sarstedt, M. (2011), “PLS-SEM: indeed a silver bullet”, Journal of Marketing Theory and Practice, Vol. 19 No. 2, pp. 139-151.

Hair, J.F., Risher, J.J., Sarstedt, M., Ringle, C.M. (2019), When to Use and How to Report The Result of PLS-SEM, European Business Review, Vol. 31 No.3, pp. 2-24.

Kenneth E. Clow, Karen E. James, Kristine E. Kranenburg, Christine T. Berry, (2006) "The relationship of the visual element of an advertisement to service quality expectations and source credibility", Journal of Services Marketing, Vol. 20 Issue: 6, pp.404-411, https://doi.org/10.1108/08876040610691293

Klassen, J.K., Trybus, E. and Kumar, A. (2005), “Planning food services for a campus setting”, International Journal of Hospitality Management, Vol. 24 No. 4, pp. 579-609.

Kocturk, T.O. (2002), “Food rules in the Koran”, Scandinavian Journal of Nutrition, Vol. 46 No. 3, pp. 137-9.

Liu, Pei and Eliza Ching-Yick Tse, (2018) "Exploring factors on customers’ restaurant choice: an analysis of restaurant attributes", British Food Journal, https://doi.org/10.1108/BFJ-10-2017-0561

Low, G.S. and Lamb, C.W. (2000), “The measurement and dimensionality of brand association”, Journal of Product & Brand Management, Vol. 9 No. 6, pp. 350-368.

Marzuki, S. Z. S., Hall, C. M., and Ballatine, P. W. (2012), Restaurant Managers’ Perspectives on Halal Certification, Journal of Islamic Marketing, Vol. 3 No. 1, pp. 47-58.

Mauri, M. G., and Minazzi, R. (2013), Web Review Influence on Expectation and Purchasing Intentions of Hotel Potential Consumers, International Journal of Hospitality Management, http://dx.doi.org/10.1016/j.ijhm.2013.02.012.

Mohamed Nasir, K. and Pereira, A.A. (2008), “Defensive dining: notes on the public dining experiences in Singapore”, Contemporary Islam, Vol. 2, pp. 61-73.

Namkung, Y. and Jang, S. (2007), “Does food quality really matter in restaurants? Its impact on customer satisfaction and behavioral intentions”, Journal of Hospitality & Tourism Research, Vol. 31 No. 3, pp. 387-410.

Olson, Jerry C. and Dover, Philip A. (1979), Disconfirmation of Consumer Expectation trough Product Trial, Journal of Applied Psycology, Vol. 64 No.2.

Omar, Khari Mohamed., Mat, N. K. N., Imhemed, G. A., and Ali, F. M. A. (2012), The Direct Effet of Halal Product Actual Purchase Antecendents among the International Muslim Consumers, American Journal of Economics, Vol. 2 No. 4, pp. 87-92.

Qu, H. (1997), “Determinant factors and choice intention for Chinese restaurant dining: a multivariate approach”, Journal of Restaurant & Foodservice Marketing, Vol. 2 No. 2, pp. 35-49.

Riaz, M.N. and Chaudry, M.M. (2004), Halal Food Production, CRC Press, Boca Raton, FL.

Shafie, S. and Othman, M.N. (2006), Halal Certification: An International Marketing Issues and Challenges, CTW Congress, available at: www.ctwcongress.de/ifsam/download/track13/ pap00226.pdf (accessed 8 October 2007).

Stevens, P., Knutson, B. and Patton, M. (1995), “Dineserv: a tool for measuring service quality in restaurants”, Cornell Hotel and Restaurant Administration Quarterly, Vol. 36 No. 2, pp. 56-60.




DOI: http://dx.doi.org/10.21043/iqtishadia.v14i2.10989

Copyright (c) 2021 IQTISHADIA

Iqtishadia Journal Indexed by :

http://journal.stainkudus.ac.id/indexing/crossref.jpghttp://journal.stainkudus.ac.id/indexing/moraref.jpghttp://journal.stainkudus.ac.id/indexing/ipi.jpghttp://journal.stainkudus.ac.id/indexing/academiaedu.jpghttp://journal.stainkudus.ac.id/indexing/googlescholar.jpghttp://journal.stainkudus.ac.id/indexing/sinta.jpghttp://journal.stainkudus.ac.id/indexing/isjd.jpg

Creative Commons License
Iqtishadia : Jurnal Kajian Ekonomi dan Bisnis Islam is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

View My Stats